HappyValley Industry recently featured Restek as a “10 Voices Leading Happy Valley Industry 4.0”, and for good reason. Stellar "Plus 1" customer service and the ability to provide solutions for anyone running liquid or gas chromatography (LC or GC) make Restek a leading chromatography column and accessories developer and manufacturer.
Since its inception in 1985, Restek’s been awarded many accolades on the local, state and national levels, including a spot on the Wall Street Journal’s “15 Top Small Workplaces” and SelectScience’s award, “Reviewers’ Choice for Analytical Science Company of the Year.”
What makes this type of success possible? Hear it from straight from Restek itself. We asked Lori Dundon, marketing communications manager, and here’s what she said.
HappyValley Industry: What are the pain points Restek is uniquely solving in its industry?
Dundon: Restek provides chromatography solutions that touch people’s lives every day. We provide analysts around the world with the innovative tools they need to monitor the quality of air, water, soil, foods, pharmaceuticals, chemical and petroleum products. We supply columns, standards and accessories, manufactured under ISO 9001 certification and backed by the best service in the industry. We strive to provide chromatography expertise and world-class support by make the lab processes of scientists around the world better, faster and simpler.
HappyValley Industry: How is Restek changing its industry?
Dundon: Restek is an independent company in which employees share ownership through our employee stock ownership plan. Every employee deeply cares about customer satisfaction and appreciates customer loyalty. Our independence allows us to support scientists and technicians in all kinds of laboratories, no matter what brand instrument they own.
In a world of consolidation and buy-outs, as employees and owners we are committed to the long-term independence of Restek to ensure an employee-centric culture, where we all participate in the company’s success. Employees are empowered to make a difference, are challenged to reach their full potential and are united in sustaining Restek as a truly great place to work.
HappyValley Industry: What are the top things the world needs to know about Restek, that it doesn't already?
Dundon: Recognized throughout [Happy Valley] and beyond as a premier employer, Restek is a global company with more than 500 employees and staff in 10 countries… We are a 100% employee-owned company with a people-centric and empowered culture that sets us apart from the rest of the industry. Living by our core values and philosophy, Restek continues to be our customers’ first and best choice for chromatography. Employee wellness is a focus, with our own on-site wellness center and personal trainers available to everyone who works at the headquarters, and with extensive professional development opportunities available to all… If you are interested in finding out more about employment opportunities at Restek, please visit www.restek.com.
What sets your Happy Valley tech or industrial firm apart from the competition? Is it, like Restek, your employees? Share your story for potential upcoming coverage, at email@example.com.